FAQ

If your school isn't listed, please email schoolsportaward@sportscotland.org.uk

We require your consent to share your self assessment information with sportscotland. This is for the purpose of identifying appropriate training and support, as well as the development of resources to help schools.

Only sportscotland will have access to your information plus the contributors that are assigned by the school. Your information will only be used to help further develop resources for schools but it will not be school identifiable

If your school has both pupils from primary and secondary then please choose 'combined'. If your school only has pupils from primary, then primary, similar for secondary.

Yes, there will be one main account holder (which we suggest should be a school email address, please do not use personal email addresses) and there can be additional contributors for each account.  

The profile page is not editable. You will need to clear your data and start again.
To do this Select 'Profile' from the top of the page and navigate to the 'Admin' tab.
You can select the 'Delete your data', this will return you to the terms and conditions page and an empty Profile.

If you have assessment information you wish to keep, please navigate to Actions list via the 'Actions' menu item and choose the 'Export' button at the foot of the Action/Task list.

Apologies we will add this ability in a future version.

As the owner of a school profile, you have the ability to share access with 2 other contributors.
To do this, follow these steps:

1. Navigate to Profile/Access Tab
2. Enter First name, Surname and Email of the user you want to invite
3. Select New share
4. The details will be added to the list and an email posted to the new contributor and the status will show as Requested
5. When the contributor registers or signs in again their status will be set to Enabled

Some points to note:
If you enter an invalid email address you will not receive a notification that it was not delivered.
You have the ability to remove the entry and start again with the correct email address.

If you enter a different first name and/or surname than the user uses, don't worry - when the user enters the correct name and email address, the list will be updated with these details.

1. Navigate to Profile/Access Tab
2. Enter First name, Surname and Email of the user you want to invite as a contributor
3. Select New share
4. Once the contributor logs in and verifies their account you can click the New Owner option
5. Click the check box next to the contributor and then click the Select option to set them as the New Owner
6. They will not become the New Owner until their next login, at which point the ownership is transferred

If you change your mind and the contributor is not yet the Owner you can click the Revoke button to remove the setting and return the Owner to original.
If you don't see any checkboxes, then your contributors have not been verified yet.

1. Navigate to Profile/Access Tab
2. Enter First name, Surname and Email of the email address you now want to use
3. Select New share
4. Log out
5. You must now login in with your new email address so that it can be verified
6. Log out again and login as the original email address
7. Make your new email address the owner
8. Log out again and login with your new email address
9. You will now be the new owner of the profile

You will need to ask the owner of the school profile to create you as a new contributor so that they can share access with you, using your new email address.
Once you receive an email to your new address you can then log into the school and continue with your new email address.

As the owner of the school profile you can remove the contributor with the incorrect email address and share again with the new email address.

The system will work on a rolling 4 year retention of data.
As the school profile record is updated there is an audit trail of changes made.
This is the data that will be deleted on a rolling period.

If the school profile is not accessed within a 3 year period by any owner or contributor all the data will be cleared for that school profile.

If a user does not access the system for 3 year period they will be deleted from the system.

Notification by email will happen before any of these events take place.

If you click on the 'sportscotland' image link at the top of the page, this will take you to the sportscotland website, where you will be able to find further informtion about the award. You will also be able to browse resources to help develop your action plan.

Instructions on completing the tool can be found in the 'About this Section' on the 'Dashboard' tab.

You need to answer all the questions in the self assessment before you can move onto the action planning section. We would encourage you to use the results of your self-assessment to help focus your action plan.

When you have answered all the questions for a particular section, you will see that the button next to it changes to 'Actions'.

Yes, you can. Do this by clicking 'Report' on the Dashboard page and 'Report' on the Actions page. Once the report screen is displayed you can selct 'Print' from your browser menu or 'CTRL + P' on your keyboard to perform a print.

If you click on the information button you will see further context around what the question means.

Questions are similar but with the help of schools we have tailored some of the sections. 

No, your answers will be saved, and you will be able to pick up where you left off the next time you log in.

It is an ongoing assessment and will not reset. 

You can change the answers to your assessment at any point but clicking 'update assessment' on the Dashboard tab. Choose the section you wish and change the current answer you have to any question.

Once in the action planning area, you can update an action and then go directly to the section it relates to and update your answer
Note that you cannot update your assessment when it has been submitted for Gold.

1. Navigate to the Action Planning tab
2. Under the filter options, decide which section you would like to add an action for
3. click 'Filter'
4. Click 'New Action'
5. complete the action using as much information as you would like
6. Click 'Save'
7. Click 'Back'
8. You will now see your new action listed on the Action Planning page

On the Action Planning page you can filter you actions by section or filter by 'All' to see every action.

You can therefore enter anything you need in here but just make sure not to include any sensitive information.

In its most basic definition, sensitive data is a specific set of “special categories” that must be treated with extra security. These categories are: Racial or ethnic origin; Political opinions; Religious or philosophical beliefs; Trade union membership; Genetic data; and Biometric data (where processed to uniquely identify someone).

Yes, you can. Do this by clicking 'Report' on the action planning page and 'Report' on the Dashboard. Once the report screen is displayed you can selct 'Print' from your browser menu or 'CTRL + P' on your keyboard to perform a print.